About the event
Digital technology has found its use more and more in organisations. The last few years especially have seen a significant pace of change with business exploring their digital capabilities at an alarming rate. However, it still remains widely unclear as to what digital transformation really means?
Expectations for success are optimistic even while definitions are shallow. Faced with these perspectives and demands, comes the need to harness digital technologies and put them into right use. Instead of focusing only on certain technologies – there is a need to embrace strategic business transformation through new digital technologies.
Our forum aims at bringing together business leaders, technology innovators, technology enthusiasts and practitioners; to discuss the true potential of digital transformation through presentations, case studies and digital initiatives offering valuable insights.
Our lineup of subject matter experts come with a wealth of knowledge across industries. The topics covered aim at demystifying some of the vital challenges faced by businesses in shaping a better tomorrow.
“Come be part of our forum – help us help you increase your knowledge base”.
- AI implementation rests on data, not processes.
- AI drives both automation and agility to build scale.
- AI requires a digital operating model.
- AI depends on data democratisation and a data-first mindset.
- Instigate and lead technology and business transition and transformation program including planning and execution of a strategic review, technical and people transition
- Develop and maintain strong working relationships and effective communication with internal/external stakeholders in the articulation of business requirements, development of business solutions, preparation of specifications and formulation of work practice and change management requirements
- Develop a ‘people strategy’ to ensure retain a committed and motivated team.Executive MBA in Finance, Marketing and Talent Management (2015)University of Technology, Sydney-Business SchoolGraduate Certificate in Information Technology Management Program (2002)University of Technology, Sydney Volunteer WorkEvent Photographer of Fine Music 102.5 FM since 2013
08:45 am – 09:00 am
09:00 am – 09:15 am
09:15 am – 10:00 am
Speaker: Phil Smets, Founder & Director People Happiness
Topic of Abstract: Going digital is not only about implementing new technologies or solutions in your organisation, but first and foremost about a shift in mindset of your employees.
The challenge for an organisation to survive and be prepared for the future is to become digital at the core. If you implement new tech solutions in some departments and not in others (eg: online shop, digital marketing,…) and don’t break the barriers between the silos, your business will remain a legacy one based on old reflexes and thinking. This will result in slow adaptability and constant fear of failing.
In this session we’ll explore ways to leverage the engagement of your employees and how to use an inclusive approach. This way you design and implement the solutions your company needs and create a company wide ownership.
Speaker Bio: With over 20 years of experience in finance, government, telecom and retail, Philippe has consistently focused on the inclusion and engagement of the people he works with.
His philosophy: an organisation is only as good as the sum of the people it employs. When you manage to motivate and engage that workforce, the results of the organisation grow exponentially. His positive no-nonsens lean-based approach, where employees get the center stage and are involved from the beginning in the improvement of their work, results in more efficient processes, strong employee engagement and increased customer satisfaction.
He built his expertise taking up several leadership roles, managing teams at a national and international level in Europe. Over the last 10 years he shared his knowledge as a consultant, steering large and mid-size organisations through complex digital transformations, focusing on the engagement of employees to develop practical digital solutions and ensure long lasting results.
Identifying an increasing waste of energy and resources in the majority of solution-based digital transformation projects, resulting in eroding employee engagement, Philippe co-founded the boutique consultancy &next. His co-founders are a machine learning focused data scientist and a seasoned customer/CX strategist. The combination of these skillsets at the core of every project ensures their clients a focused expansion of data capabilities, integrating all human aspects, to become tomorrow’s augmented organisations.
Go Digital. Stay Human.
10:00 am – 10:45 am
Gig economy and socially responsible companies in the digital era!
Speaker: Mobin Barati,CEO/Consulting Director at MOBIN Enterprise
Topic of Abstract: Gig economy and socially responsible companies in the digital era!
In the era of digital, gig economy business model is more popular than ever. Companies like Uber, Airbnb and AirTasker are some of the successful examples of this business model. But what if these enterprises were more socially responsible and their ultimate purpose was to enrich communities around the world by creating opportunities for community members who would like to make a decent living by participating in the shared economic activities. Such companies would reinvest the profits back into the community development rather than paying hefty dividends to their shareholders or invest in cutting-edge technology research and development to replace gig economy participants with intelligent machines. What if these digital businesses were more about people and less about capital.
Speaker Bio: Mobin Barati is a serial entrepreneur and an accomplished IT and BPM Architecture professional with 20+ years of experience around major challenges that enterprises face when taking on change across the whole organisation. Mobin is a thought leader in human-centric digital transformation helping organisations design and deliver new futures for their customers, staff, partners and shareholders. Mobin’s experience in agriculture, education, hospitality, software, not-for-profit, government, banking and community services industries has given him an edge in dealing with different challenges from strategy and architecture to change delivery and operations. Mobin uses a human-centric framework for his bigger picture approach to help his clients deal with ongoing challenges to their business.
10:45 am – 11:15 am
11:15 am – 12:00 pm
Is AI Digitization as usual?
Speaker: Jesper Lowgren, Head of Global Digital Transformation at ASX-Listed EdTec
Topic of Abstract:
More than 50% of organisations are today embarking on digital transformation to automate and scale their business. Is AI just a natural extension of current digital transformation, or are there new challenges organisations need to be aware of? This session describes the unique AI adoption challenges, and why current digital transformation approaches won’t harness its full potential.
Speaker Bio: Jesper Lowgren is a digital thought-leader and transformation specialist who works with CEOs to re-imagine and re-design their businesses to thrive in change and disruption. He has run global, complex transformation programs in Education, Telecoms, Banking and Government in US, Europe, South-East Asia and Australia. Jesper is also a board member of Enterprise 2020, a global think-tank that advises fortune 500 CEOs on digital disruption and transformation.
12:00 pm – 12:45 pm
Building a strategic roadmap for transformation
Speaker:Doyle Buehler Digital Business Transformation Engineer, CEO, Senior Smarty-Pants & Author – Breakthrough.Digital
Topic Abstract: “Building a Strategic Roadmap for Transformation” – We often hear the expression, “transformation is all around us”, yet we mostly miss what this really means, and how it affects us and our business direction, and more importantly, what we can actually do about it. The companies that are actually creating transformation are the ones that are making successful strategic digital marketing decisions based upon critical digital strategies. This is where the disruption and transformation starts. It’s not about the technology. It is about rethinking how you assemble your team and formulate your core digital strategies that affect transformation. Disruption is here. More is coming. And, your company can be at the forefront of it – by transforming and creating the environment for marketing disruption and transformation in your business. In the “Transformation Roadmap”, you will discover: 1. Insights into the key and critical roles that most affect change & transformation 2. Understand and map out your transformational roadmap 3. Define the 5 core elements of transformation and how they can be integrated into your overall strategy and tactics 4. Framework strategies, that clearly and succinctly create the proper environment for businesses wanting to create their own transformation in their strategic planning and marketing. 5. Critical factors on how to effectively create the transformation within your own industry that lead to significant customer uptake and proper industry acknowledgment. Businesses that transform their industries can become remarkable. And, those that don’t, will simply become irrelevant and close their doors. Which one are you?
Speaker Bio: Doyle Buehler, MBA, is a best-selling author, global entrepreneur, international speaker & digital business thought leader, specialising in strategic digital branding and marketing. He has mentored, coached, trained & inspired many in the areas of startups, digital leadership, digital innovation, disruption, transformation, online marketing, and entrepreneurship. He has built multiple award-winning innovative online, ecommerce startups and digital media businesses around the world. He runs a worldwide strategic digital marketing consultancy for companies who want to create disruption in their industry. Doyle hosts the iTunes podcast, Breaking.Digital, where he interviews digital influencers from around the world, discussing digital leadership, innovation and disruption across a range of digital business and online channel topics. He also publishes regular video programs around digital business transformation. Doyle’s latest book #Breakthrough – Unleash Your Remarkable Brand Value, Influence & Authority, positions business innovators to think in a clearer, logical, more strategic manner. He conducts workshops and speaks at a variety of global business events and conferences, highlighting the strategies business need to be competitive and survive in today’s hyper-competitive digital worlds.
12:45 pm – 1:45 pm
1:45 pm – 2:45 pm
Digital Transformation in practice.
Speaker: Charlie Chen, Digital Transformation Program Manager at OCS Services Australia.
Topic Abstract: OCS Quality Management System Implementation
The beginning of the Journey
The objective of this project was to leverage digital technology capture and digitize the nonstructured information of cleaning services quality inspection to a structured data for Business Intelligent analysis and data mining.
The transformation processes start with internal stakeholder’s engagement. The project manager studied all relevant documents (i.e. SOW, KPI and commercial/industrial cleaning services contracts.) The virtual project team has developed an innovated method to convert cleaning services requirement to web-based site inspection templates. The digital transformation project manager starts end users’ engagement with project planning meeting and tailored workshop/technical training. Site-specific pilot testing are conducted before the system go live. Using above streamlined approach, we have successfully completed the national rollout of this digital tool.
Speaker Bio: Possess with Executive MBA degree, I am a passionate and dynamic leader, highly experienced technology executive, with over 26 years distinguished record achievement in providing leadership in many large and complex business environment with strong commercial acumen and track record in designing and delivering innovated digital transformation program in finance institutes, government departments and large/medium/small organizations. I have the reputation as a strategist as well as a manager able to micro manage all aspects of business digital transformation portfolio. I have advanced knowledge of business modelling, business transformation, strategic marketing, corporate governance and social responsibility and program/project budget management. My online articles of the above subjects has been viewed/downloaded over 3000 times globally.
My digital transformation practices included:
2:45 pm – 3:30 pm
B2C – Driving customer engagement and experience
3:30 pm – 4:00 pm
4:00 pm – 4:45 pm
Transforming Digital Transformation – On the hunt for Watermelons.
Speaker: Nathan Jones, Principal and Owner at Improvability Solutions
Topic Abstract: Digital Transformation has become one of the most common change activities in the corporate world. From the more prominent implementation of Enterprise Resource Planning (ERP) systems to the smaller changes to applications or information systems and structures it is rare to find someone not affected by a digital transformation activity on any day. As project managers, PMO’s, sponsors and executives the way we approach these projects has the greatest influence on whether the transformation is seen as good or bad not just at the end, but importantly along the way. The governance of Red/Green relies on us being brave enough to embrace the red early, and not create watermelons to hide those things we can and should look out for.
Rather than simply another look at failed projects, this presentation will propose simple and practical changes to the way we manage our work, talk about and drive for success, and deal with problems along the way. We’ll take a more positive approach, with real examples of where these have worked, or would have been of benefit when we looked back and learned from our lessons. There are some fundamental aspects to Digital Transformation that, if we think of differently; if we look to change, if we transform the way we digitally transform, we can reduce stress, improve our rate of success and yield greater and more broad reaching benefits than we do today.
From experience in several large ERP installations and countless other smaller digitally driven changes there are opportunities for us as to take a moment to pause and look at what we can learn from our experiences and transform for the better the way we transform.
Speaker Bio: Nathan Jones started his career in industrial research and then progressed to the manufacturing industry. He found a particular interest in the improvement of processes and this took him into other fields including retail and investment banking, gas, water and electricity utilities and perhaps inevitably training and consulting to businesses small and large. In all of these arenas he discovered the common thread to creating improvements was to change the mindset of the people involved in order to make more effective use of the capability that they have. It was this approach that led to the establishment of his current endeavour, the company “Improvability”.
Nathan has a degree in Materials Engineering, postgraduate qualifications in business, statistics and management, and has trained in various project, program, portfolio and change disciplines as well as process improvement areas such as Lean and Six Sigma. Nathan has worked across Australia, New Zealand, and the broader Asia Pacific in roles from professional engineering, project, PMO and process management up to regional director level. He has survived six ERP implementations to date in his 25 year career and enjoys the challenges, but more importantly the benefits that transformation brings.
4:45 pm – 5:30 pm
What does digital transformation mean for SMEs?
Topic Abstract: “
5:30 pm – 5:45 pm
Conference End Note
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